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Table of Contents
What is MOHELA?
MOHELA isn’t a loan lender by itself, but instead it manages administrative duties that are assigned to U.S. Department of Education and a few private lenders. If you’re a student loan holder through MOHELA, it’s the organization you’ll be making each month payments to. If you want to apply for deferment , forbearance or alter your payment schedule then you’ll have to apply through MOHELA.
Is MOHELA a reliable lender?
The majority of businesses operating in the field of student loans have only mediocre reviews from clients both past and present. MOHELA is not an exception, securing 1.1 out five stars
In spite of that, MOHELA is still a trustworthy company. MOHELA is currently showcasing the A+ rating from the Better Business Bureau; this rating considers the length of time of complaints, the response of the company to these complaints, its transparent business practices, and much more.
What kind of student loan are available? MOHELA provide?
MOHELA provides Federal student loan, and includes all loans paid off through the Public Service Loan Forgiveness (PSLF) program..
MOHELA serves as loan servicing for a few private companies for student loans such as SoFi as well as Laurel Road. If you get an student loan through one of these firms or refinance your loan with them, your personal loans will be handled by MOHELA.
How can I tell whether MOHELA is my service provider?
Although you will receive a welcome note from your loan servicer prior to the beginning of your repayment for student loans There are several methods to discover the name of the loan provider is following the event. If you’re a recipient of federal loans the simplest method of finding out is to log into the Federal Student Aid account and scroll into your “My loan servicers” section. It is also possible to contact for the Federal Student Aid Information Center at 800-433-3243.
If you’re a student with private loans, you will be able to find the names of the loan servicers by looking at your credit reports or bill statements.
If you’re paying off student loans via PSLF, MOHELA is now or is soon to be your servicer for loans. The program was administered by FedLoan however, accounts are being switched into MOHELA. The transition is expected to be completed in September 2022.
What do I do to pay payments on my MOHELA student loan payment?
To sign up for an online account with MOHELA you’ll need to supply the following information: your Social Security number, full legal name, and the date you were born. The next step is to select your login name as well as a password. MOHELA will also require your name, address, telephone number as well as your email address. You can opt for statements that are paperless or have your monthly statements delivered to you.
MOHELA provides a range of payment options. You can sign up for automated payments, which are taken out of your bank account around the same date each month. If you’re in the federal government and have student loans, you’ll get the benefit of a 0.25 percentage interest reduction when you sign up to autopay.
The borrower can also make automated monthly payments online however, they will not be qualified to receive the 0.25 percent discount on interest. Pay by phone at 888-866-4352 toll-free across the country or by calling 636-532-0600 when you’re in another country.
If your bank offers bill pay and you wish to use it, you can direct payments to MOHELA. This could take a while in processing. So make sure to allow yourself time prior to when the deadline arrives.
You could also mail a cheque or money order in the mail to MOHELA. In both the bill pay option and the Direct Check option be sure you write your account number in 10-digits in the payee’s check. In this way, you can ensure the check is properly credited into your bank account.
How do I contact MOHELA
If you have questions regarding MOHELA but haven’t come across the answer online it is possible contact MOHELA directly. You can reach MOHELA by secure messaging via its Contact page or via phone at 1-888-866-4352. International borrowers can reach them at 636-532-0600. MOHELA’s hours of customer service are for Direct Loan and FFEL loan borrowers are 7 a.m. until 10 p.m. Monday through Friday, 7 a.m. until 7 p.m. CT, Tuesday through Friday, and 9 a.m. until 1 p.m. CT on Saturday.
If you’d like to write correspondence to someone, you can do it by writing to MOHELA in 633 Spirit Drive, Chesterfield, Missouri the number is 63005.
You are attempting to access a MOHELA information system, which may contain government and financial information that is only available to authorized users. Unauthorized access includes, but is not limited to, any access by an employee or agent of a commercial entity, or other third party, who is not the individual authorized user, for the purpose of commercial advantage or private financial gain (regardless of whether that commercial entity or third party is providing a service to an authorized user of the system); and any access in furtherance of any criminal or tortious act in violation of the Constitution or laws of the Uniform Code of Criminal Procedure.
Mohela student loan login
Unauthorized access or use of this system is prohibited and may violate Title 18, Section 1030 of the United States Code or other federal, state, or local laws and regulations.
Mohela student loan login
Before you fill the information it is very important to know these information.
The USA PATRIOT Act of 2001 (Section 326) requires that you receive the following notice:
All applicants must provide sufficient information to verify their identity under federal law. We may verify the information you provide us with national and governmental agencies as part of our Customer Identification Program. The primary reasons for collecting the requested information are to verify your identity, determine your eligibility for a loan or a loan benefit, allow for the servicing of your loan(s), and, if necessary, locate you and collect on your loan (s). We also use this information to identify an account and provide you with electronic access to your account information.
The information we must keep in order to service your loan includes, but is not limited to, the following:
1) Please provide your full name.
2) Your birth date
3) Your permanent address, as well as, if applicable, your mailing address
4) Provide your social security number.
5) Please include your phone number and email address.
6) Under federal law, we may also request additional documentation to verify your identity in connection with this application.
You agree not to share or reveal your password or secure access procedure to anyone.
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